![]() If you don't use a password for the copier to scan with, create an account for it to use with a passwordģ. Ensure that the One Touch button is correctly configured with the Path and User credentialsĢ. On the flip side, it may have also been a MS Update on your PC, but that will be very hard to track down.ġ. If this is the case, then speak with the software provider on how to create an exception for your copier. When using names rather than IP addresses, you are essentially still using an IP address for the communication, but the DNS server provides the updated IP address.Īs for the scanning issues, try disabling your AV / Firewall as you may have recieved an update to the software that is causing the connection error. Although I could be wrong about that.ĭNS stands for Domain Name System and is a requirement for a computer or domain name to be resolved to an IP address. I think you have to set up DNS if you scan to hostname. ![]() If you go to a command prompt on the computer and type in "hostname" (without the quotes) it will give you the name of the computer.
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